Android app for Laundry order management

Client

Client is dedicated to establish a vibrant and eco-friendly mineral industry in the country. With 20 years of import and export business experience in partnership with various international companies.

Challenges

Client wishes to develop an android mobile app where customers can place their laundry orders. Once the order is placed, it has to be intimated to the stores and a pick up agent will be sent to the respective customer’s location with the ordered invoice to pick up the laundry items. Payments to be made by COD (Cash on Delivery) / online payment and HOST will be the platform where the customers and stores communicate to transfer the laundry orders.

What We Did

We @ ANGLER developed an Android App, designed in a way with features, flow, and navigation scheme using intuitive mobile conventions to make an easy-to-use app for the customers. Much importance has been given to swiping gestures over tapping to improve user experience. App has been deployed for customer’s needs where they can place their orders by selecting a flexible laundry store available nearby their location.

Once the order has been placed by customers the order intimation will be sent to laundry store through host platform and the respective laundry store will arrange a pick up agent. The agent will appear with a proforma to collect the ordered laundry items by customers and store owners will have a web login to view their order details placed by customers.

Every vendor will have his normal TAT and then option for express delivery (at an extra charge). Before selecting the clothes and quantity for service, user have to select the cleaning mode (say dry cleaning or etc.,) user will be shown the earliest delivery time based on the normal turnaround time of the vendors, provisions will also be provided for marking express delivery.

Technologies Used

Benefits

• Integrated map view to select and find locations
• Ensured secured online payment
• Customers can share their valuable feedback
• Choice for customers to choose from a List of vendors and based on their ratings, rate and turnaround time.
• Order intimation to store
• Complaints are intimated to vendor and vendor reviews complaints and tracks it for closure.
• Payment confirmation and order confirmation to their mail id
• Customers can rate vendors during order closure.
  Secured OTP validation